Returns & Warranty Instructions


If you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged).


Return documentation should clearly specify credit or exchange. Returned items must be in the original packaging. All returns must include a return authorization (RA) number that can be obtained by contacting's Customer Service Department at (123-456-7890) or through Ebay Messaging.


Our customer service hours are Monday through Friday from 7am to 7pm, and Saturdays 9am to 2pm (CT). Include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase. Returns received at without a RA number may be assessed a 15% restocking (processing) fee that will be deducted from any credit due.

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